Privacy Policy

Effective Date: 25-10-2024 K&H Exercise Equipment Repair (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of personal information from you:

• Contact Information: Name, email address, phone number, and mailing address to facilitate communication and service requests.
• Device and Usage Information: IP address, browser type, device identifiers, and other usage data to improve website functionality.

2. How We Use Your Information

We use your personal information for various purposes, including:

• Service Provision: Contacting you to schedule repairs, provide updates, and confirm service appointments.
• Improvement and Personalization: Enhancing our services and tailoring content based on your interactions.
• Compliance and Legal Obligations: Ensuring we adhere to regulatory requirements related to data privacy.

3. Message Consent and Compliance

By providing your phone number, you consent to receive text messages from K&H Exercise Equipment Repair regarding service updates, appointment reminders, and promotional offers. You may opt out of promotional messages at any time by replying with “STOP” to any text message. Note that message and data rates may apply based on your carrier’s plan.

4. Data Security and Storage

We implement secure data storage protocols to protect your personal information. Your data is stored securely, accessible only to authorized personnel, and retained for as long as necessary to fulfill service obligations and comply with legal requirements.

5. Third-Party Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law.

6. Your Rights and Choices

You have the right to:

• Request access to, correction of, or deletion of your personal data.
• Opt out of receiving promotional communications.
• Withdraw consent where processing is based on consent, subject to legal or contractual limitations.

Contact Us

For questions or concerns about our Privacy Policy, please contact us at:
Email: service@kandhservices.com
Phone: (309) 738-7394